Tenants

Rent

Rents are normally quoted calendar monthly and are payable in advance. You will be responsible for Council Tax, Water Rates, Gas, Electricity, TV Licence and Telephone costs. All rents are payable by bank standing order to our Company bank account.

Viewings

Viewings will be arranged at times to suit you, including evenings and weekends. A member of staff will accompany you, to provide advice and answer any questions you may have.

Finding a Property

We welcome enquiries from people in any circumstances: professionals, on benefits or students.

Contact us with brief details about yourself and the accommodation you require, then we can match you with suitable properties. If no properties are available, we log your details and contact you as soon as something comes on the market.

Due to high demand, we advise searching for a property at least a month before you would like to move, as the best properties are viewed and reserved quickly.

Our tenancies are granted for a minimum term of 6 months, which will be renewed if all parties agree.

References

As a minimum we will require satisfactory references from your employer (or college), or proof of Housing Benefit eligibility, previous and current landlord references, and a credit reference report. Other or different forms of referencing may be accepted. We may also require a personal reference, and sometimes a guarantor.

We use the services of an independent referencing company to obtain and evaluate these references. Please contact us with any concerns relating to references, we are here to help.

Deposit

A security deposit of a minimum of one month’s rent will be required. This deposit will be treated in accordance with the Tenancy Deposit Protection regulations, we shall provide you with details about which scheme will be used when appropriate. The deposit is held to cover damage, breakages, and any other liabilities under the terms of your Tenancy Agreement.

Please note that under no circumstances can the deposit be used by the tenant to cover rent. Details on the payment of the Tenancy Deposit can be discussed prior to commencement of tenancy. Please ask if you have any concerns.

TESTIMONIALS

From the minute I called Michelle, she made herself available to us all day every day, which was way beyond our expectation. Michelle really is a wonderful person and we can't wait to move into our new forever home soon.

Lynn Box

Over the last few years I have rented properties of Michelle & Pete, without any hesitation Michelle is their to help anyone in need and offers a friendly face. They become your friends, not just landlords. I couldn’t thank them both enough for the help I’ve received of them both.

Beth Watson

Highly recommend this letting agency. They go the extra mile to help you out and they make the process quick and easy for you. Very friendly and understanding

Carl Sayer

Excellent

Kemal Sunal

Fantastic in everyway!! Michelle is definitely one of the nicest people I have ever met!! if your looking for a home, look no further!! xxx

Linzi Mallaburn

Me and my family had been looking for our dream home for some time and with the help of aqua lettings we achieved just that we are forever great full so kind nice and absolutely lovely to deal with wouldn’t recommend anyone else

Michael Doherty

Been a tenant with aqua for two years now, they are great, super helpful and always easy to get in touch with.

Matthew Ward

Can’t thank Michelle enough for the time and effort she has put in to find me my forever home! Very patient with me, worked around my hours even though they were out of her office times! Talked me through everything! absolutely fab!

Lucy Rae Clasper

I highly recommend aqua lettings if your looking to move. Michelle & the team go the extra mile to help you out and make the whole process quick and easy. If anything needs sorting they are straight on it. Very friendly and understanding. Looking forward to settling down in my new home

Aimee Sharp